Architecting Digital Transformations & Enterprise Applications.

I build secure full-stack .NET ecosystems, engineer data pipelines that optimize business analytics, and manage resilient cloud frameworks aligned with high-impact corporate strategies.

View Featured Projects

Technical Stack Matrix

Platforms & Infrastructure

  • Microsoft 365
  • SharePoint Online & On-Premise
  • Microsoft Azure
  • ServiceNow
  • Active Directory
  • Veeam ONE

Automation & BI

  • Power BI
  • Power Apps
  • Power Automate
  • FastField Forms
  • SSRS
  • Microsoft Dataverse

Software & Frameworks

  • C# / .NET Core / ASP.NET
  • Java / Java Struts /Hibernate
  • Vue.js / React Native / AngularJS
  • Material-UI / Bootstrap
  • TypeScript / JavaScript
  • HTML5 / CSS3

Databases & Architecture

  • MS SQL Server (2008+)
  • Azure SQL Database
  • MySQL
  • RESTful APIs
  • DevOps / SDLC Frameworks
  • User Acceptance Testing (UAT)

About Carissa Samaroo

I am a results-driven IT Analyst, Full-Stack Web Application Developer, and Digital Transformation Professional with a decade of expertise in business systems modernization, application portfolio management, workflow automation, and business intelligence.

My core technical focus centers on architecting secure enterprise web applications within the .NET and Java ecosystems, alongside building robust automation solutions using the Microsoft Power Platform framework—including Power Apps, Power Automate, and Dataverse. I specialize in transforming legacy databases into centralized platforms, deploying automated cloud data pipelines, and optimizing corporate infrastructure layouts to eliminate operational bottlenecks.

I have an extensive background in enterprise business report building, data analysis, and predictive trending using Power BI and SSRS. My reporting solutions are engineered with the strict aim of data-driven value realization—aggregating complex backend logs into actionable dashboards that help executive leadership monitor system performance, identify operational risks, track key metrics, and make strategic corporate decisions.

I bridge the gap between complex engineering concepts and business objectives by partnering closely with cross-functional stakeholders, Corporate IT units, and external development groups. This ensures that every web utility, data engine, and analytics system I implement satisfies business requirements and meets operational expectations.

Featured Case Studies

Application Rationalization Framework

Portfolio Governance & Cost Reduction

Application Rationalization Framework Portfolio Assessment Governance
The Problem

Legacy software applications and under-utilized web utilities created infrastructure technical debt, bloated IT support overheads, and caused system performance delays across processing sites.

The Action

Led a multi-stakeholder application rationalization assessment of multiple applications to map alignments with business goals. Executed the framework to analyze business value, ensure applications met operational expectations, and permanently decommission under-performing systems.

The Result

Resolved core system usability bottlenecks, significantly optimized web portal page load speeds, and successfully removed legacy platforms to completely eliminate ongoing server costs and local resource overhead.

Operational Uptime & Corrective Actions Analytics

Enterprise Dashboards & BI Infrastructure

Power BI ServiceNow Custom APIs Data Metrics
The Problem

Fragmented incident logs across systems limited the leadership's visibility into key performance indicators, including active Management of Change (MOC) pipelines, incident tracking, and asset preservation states.

The Action

Architected, adapted, and deployed a unified suite of operational dashboard engines. Built custom integration APIs to aggregate live logs from ServiceNow and execution checklists, developing the predictive dashboards for MOC, Corrective Actions, and Incident Management.

The Result

Enabled the proactive tracking of system uptime, incident SLA aging, and corrective targets. This centralized data framework accelerated strategic risk visibility timelines, providing real-time data to optimize executive decision-making and strengthen overall safety performance.

IT Knowledge Management & Continuity Initiative

Business Continuity & Governance

Knowledge Management SOP Architecture Business Continuity
The Problem

A lack of centralized, standardized technical guidance for routine IT tasks created operational bottlenecks and increased the risk of system support delays.

The Action

Championed a comprehensive site-wide technical knowledge management campaign. Audited everyday workspace management practices to isolate technical friction points and structured detailed "how-to" documentation, standard operating procedures (SOPs), and recurring task checklists.

The Result

Standardized rigorous documentation frameworks across 75% of regular site IT operational tasks. This significantly improved regional technical support capabilities, upgraded onboarding training velocities, and secured long-term business continuity protections.

Enterprise Mortgage e-Signatory Platform

Full-Stack Product Delivery

.NET Framework Vue.js SDLC DevOps
The Problem

Processing mortgage documents required slow manual coordination between loan officers, borrowers, and legal notaries, causing extended deal cycles and documentation logjams.

The Action

Co-engineered a secure, enterprise-grade e-Signatory web application using .NET Framework and Vue.js. Followed rigorous Agile/DevOps methodologies via Jira and Figma to map out and execute secure digital workflows.

The Result

Enabled all critical stakeholders to review and digitally sign mortgage-related materials natively in the application, accelerating document lifecycle pipelines while ensuring data integrity and transaction compliance.

Enterprise Document Management System (DMS)

Hybrid Infrastructure Digitization

.NET Framework WPF AngularJS Bootstrap C# RESTful API MS SQL Server 2012
The Problem

Managing extensive backlogs of physical client files across isolated office branches caused critical operational drag, data fragmentation, document version control challenges, and slow administrative information lookup loops.

The Action

Engineered a hybrid, full-stack Document Management System. Developed a custom desktop upload utility using the WPF framework for high-speed local batch document scanning and indexing, paired with a decoupled .NET web retrieval portal built with C#, AngularJS, Bootstrap, and secure RESTful APIs to search and extract records.

The Result

Successfully digitized, centralized, and secured 100% of physical client folders. Eliminated manual paper tracking overhead, granted secure on-demand digital file lookups, and built an auditable data framework that vastly improved information accessibility across the enterprise.

Professional Experience & Core Accomplishments

A comprehensive overview of engineering milestones, systems architecture deployment, and business intelligence solutions delivered across a decade of enterprise technology leadership.

Digital Transformation & Enterprise Web Architecture

Full-Stack Application Development & Software Engineering

  • Spearheaded cross-functional digital transformations across multiple enterprise environments, partnering with corporate stakeholders and external dev groups to deploy custom automation systems.
  • Spearheaded the end-to-end development of critical .NET web applications utilizing C#, AngularJS, Bootstrap, and RESTful APIs to deliver automated financial risk screenings and workflow tools connecting to MS SQL Server.
  • Co-engineered an enterprise mortgage e-Signatory web application utilizing .NET and Vue.js, enabling secure digital document review and execution for loan officers, notaries, and borrowers.
  • Designed and developed a mobile progressive web application (PWA) leveraging React Native and .NET Core to optimize device cross-platform accessibility.
  • Contributed to the core architecture and development of a pricing engine built on Java, Struts, and Hibernate frameworks.
  • Architected custom .NET web tools connecting to MS SQL Server, implementing a centralized Human Resource Information System (HRIS) and automated asset distribution apps.
  • Pioneered corporate UI/UX modernization campaigns, directing tech teams to upgrade legacy in-house applications for complete cross-browser compatibility.
  • Maintained, enhanced, and governed a portfolio of custom ASP.NET business applications supporting resource tracking, compliance metrics, and emergency coordination loops to maximize reliability.
  • Developed a custom Android mobile application to process real-time communication schedules for institutional user frameworks.

Business Intelligence & Automation Ecosystems

Power Platform Architecture, Report Engineering & Value Realization

  • Architected, adapted, and deployed a suite of cross-site IT performance and operational dashboards using integration APIs, Power BI, and ServiceNow to track incident SLA aging and system uptime.
  • Engineered and launched automated Weekly Fuel and operational data pipelines via Power BI, completely removing entry risks and reallocating over 200 manual hours annually back to teams.
  • Served as Technical Team Lead for cloud automation workflows using Microsoft Power Automate, constructing an integrated app pulling live Azure SQL data into Microsoft Dataverse for corporate allocations.
  • Developed a customer relationship management (CRM) automation solution using Power Automate to handle scheduled corporate notifications and track data metrics stored in Azure SQL databases.
  • Administered company intranet environments and delivered strategic business intelligence, building executive-level data tracking charts via SSRS and Power BI to support corporate decision-making.

Systems Governance, Cybersecurity & Infrastructure Resilience

Application Rationalization, Data Migration, Backup Architectures & IAM

  • Led a multi-stakeholder application rationalization assessment of a legacy Contractor Management System, resolving 75% of core bottlenecks and establishing decommissioning roadmaps.
  • Executing an Application Rationalization framework to analyze business value, ensure web apps meet localized expectations, and eliminate local server footprints.
  • Governed and modernized local business databases, migrating vulnerable, legacy Microsoft Access files to secure cloud-based Microsoft Power Apps environments.
  • Mitigated critical infrastructure network security risks by auditing file share structures, advancing data cleanup to 100% completion, and migrating assets into secure cloud spaces.
  • Elevated regional cybersecurity postures by curating electronic communication campaigns and training sessions, increasing the organization's cyber security posture.
  • Strengthened disaster recovery frameworks by partnering with Network teams to migrate local databases into automated enterprise Veeam image backups, eliminating daily manual IT tasks.
  • Designing and implementing a comprehensive Manual Access Governance Framework to resolve access tracking limitations, build application registries, and clear out potential vulnerabilities.
  • Orchestrated complex database and platform migration strategies, scripting custom MS SQL Server procedures to streamline Identity and Access Management (IAM) systems.
  • Engineered a hybrid Document Management System (DMS) consisting of a custom WPF Windows upload utility and a .NET web retrieval portal, successfully digitizing and centralizing 100% of physical files.
  • Led the integration of secure online payment processing architectures via global e-Commerce gateway platforms to store transaction data safely.

Technical Team Leadership & Operations Management

SDLC Management, Engineering Governance & Frontline User Support

  • Led and mentored high-performing software development teams, managing task delegation, setting weekly progress milestones, and conducting technical workshops for junior developers.
  • Championed a rigorous IT Business Continuity campaign, standardizing comprehensive technical SOP manuals across 75% of regular operations to safeguard technical support capabilities.
  • Delivered high-volume help desk support and enterprise access governance for 100+ site users, providing rapid troubleshooting for hardware, software, and network print servers while administering Active Directory permissions.
  • Executed disciplined operational monitoring across business-critical applications, cloud/data center equipment, and storage platforms to enforce continuous system uptime.
  • Managed full software development lifecycles (SDLC) for multiple bespoke client projects, collaborating with Project Managers and Business Analysts via DevOps methodologies (Jira, Figma, MS Teams).

Let's Connect

Are you looking to rebuild legacy infrastructure, scale up your business intelligence dashboards, automate manual workflows, or optimize your enterprise application architectures? Let's discuss how we can drive operational efficiency and technical value realization for your team.

Direct Technical Support & Consultation: 1-868-721-1188

Professional Inquiries: carissasamaroo@gmail.com

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